As the COVID-19 crisis continues to evolve, AMSURG’s centers are responding with ingenuity and are meeting the needs in their communities to support long-term population health. At Boston Out-Patient Surgical Suites (BOSS) in Waltham, Massachusetts, that meant adapting their facility to assist local hospitals in the effort to protect patients and clinicians.
Through the leadership and guidance of Center Leader Greg Deconciliis, BOSS transitioned their center to support COVID-19 relief efforts in their local community. Coordinating with local hospitals, BOSS converted their physician offices to “urgent-care” settings, whereby physicians could see patients through both telehealth and in-person visits and would be able to streamline their surgical care in the operating rooms upstairs in a COVID-19-free setting.
The center also provided outreach to the director of surgery at a local acute care hospital through BOSS’s general surgeon, offering a streamlined process to move patients from the emergency department to BOSS to offload the hospital’s workflow and resources. These strategic moves helped establish a stronger local healthcare safety net by managing the resources necessary to respond to patient needs and keep clinicians safe.
Protecting Patients and Staff
We appreciate BOSS’s thoughtful response to the COVID-19 crisis, which has helped safeguard its viability while protecting patients, clinicians and communities.
AMSURG is committed to serving our centers and communities during this unprecedented time and in preparation for its aftermath. In collaboration with our ASC partners, our Flex Operational Plan is ready to help centers reallocate resources to ensure our local communities stay safe. To learn more about AMSURG’s COVID-19 response efforts, visit our COVID-19 page.