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Blue Water Surgery Center Performs Its First Total Joint Procedure

October 18, 2019 by darkspire

From lower costs and attentive care to a reduced risk of hospital-acquired infections and at-home recovery, there are many benefits for patients who have total joint replacements in the ambulatory surgery center setting. The team at Blue Water Surgery Center in Port Huron, Michigan, recently completed its first total joint procedure, preparing the center to offer these benefits to patients in the market.

“We discussed performing total joint procedures at the center for years. We worried that the population in our market would not want to have such procedures at an ASC,” explained Karen Squires, Center Leader at Blue Water Surgery Center. “One of our doctors began exploring his cases and encouraging the team to investigate what would be needed to make the surgeries happen in our center.”

After exploration, the center staff took a year and a half to fully prepare to bring total joints to the center. During the preparation time, the center staff completed the large amount of due diligence needed to successfully complete their first knee replacement surgery.

Blue Water’s commitment to ensure the first total joint procedure was a success was evident in the amount of preparation the center completed. The team conducted a full run-through of the procedure to rehearse, prepare and ensure everything went as planned. The entire staff, clinicians and support roles, were engaged and invested in the process. “Each member of the team brought positive energy to this initiative. It was truly a team effort,” added Karen.

The Total Joints Toolkit is a helpful resource the center used in the preparation process as well. “We did not reinvent the wheel but used all of the resources around us to ensure we had a safe and successful outcome for our patient. There were templates and best practices from other centers in the network at our disposal.”

“We worked with the vendors, our AMSURG Materials Manager Bryan Wolf, our Operations Lead Linda White and the Total Joints Coordinator Troy Sparks to ensure we were fully prepared and resourced,” Karen said. “Our vendors and ASMURG were helpful and supportive from start to finish.”

One of the key elements of adding total joint procedures at the ASC is identifying the right patients.  Generally, younger, healthy patients with the right ensure make for the best candidates. Active lifestyles are also an important factor in having the procedure completed in the ASC. “Our first procedure, a knee replacement, took a total of three hours with great pain management. Our patient was also able to manage pain well at home.”

With one successful procedure complete, Blue Water plans to explore bringing more total joints procedures into the center. “We definitely want to get a few more procedures under our belt before we begin marketing the procedures at the center,” explained Karen, “Our goal is to expand our work in spine and total joints. We have also implemented a study for multimodal pain management.”

“I have been the Center Leader since 2006 and have always said total joints would never happen … in 2019, my biggest lesson and reminder is to never say never,” Karen concluded.

Filed Under: Leadership, Orthopaedics

Dr. Marwa Adi: Determination, Dreams and a Mother’s Love

September 16, 2019 by darkspire

Dr. Marwa AdiThe career paths of successful surgeons are not always the same. Marwa A. Adi, M.D., FACS had to work harder to complete her training in ophthalmology, but her unique path has made her one of the most sought-after corneal specialists on the east coast.

Dr. Adi was born in Damascus, Syria. Her father, born and raised in Hana, was a general surgeon who trained in the U.S. and returned to Damascus to establish a hospital, which is still functioning today. Her mother was never allowed to pursue higher education, so she provided strong support to her daughter to pursue her academic dreams.

Her interest in ophthalmology began early. “I knew I wanted to be an ophthalmologist when I was 19 years old,” she said. “I was very attracted to the anatomy and physiology of the eye. I found the eye to be a fascinating and intriguing organ.”

After completing medical school at the University of Damascus, Dr. Adi came to the United States in 1981 and began her residency in ophthalmology in 1982 at George Washington University in the District of Columbia. The transition was difficult, but she said it helped her persevere.

As a medical graduate from another country, getting to ophthalmology training was harder and took longer for her than for students who studied in the U.S. However, she remained steadfast about specializing in ophthalmology. Initially, Dr. Adi completed an internship in general surgery, the back-up specialty she would have pursued in the event ophthalmology did not materialize. A year of research in ophthalmology followed before beginning her residency.

Looking back, she values her foundation in general surgery because it made her stand out. “I believe my surgical internship was important for developing the right disposition toward disease solving,” she explained. “The skills I received were very beneficial in my ophthalmology training. Most ophthalmologists do internal medicine, so general surgery helped me approach ophthalmology in a unique way.”

Setting High Goals

Even though Dr. Adi says she never had female physicians as mentors during her residency, her mother provided her with consistent support. “She was always facilitating the next step to help me advance in my career goals,” she said.

When Dr. Adi completed her ophthalmology fellowship, her mother asked, “What do you wish for your career?” Without hesitation, she said she wished to go into private practice with Melvin G. Alper, M.D., a renowned ophthalmic surgeon and neuro-ophthalmologist.

Dr. Alper ran a private practice, now called Washington Eye Physicians and Surgeons, and he was one of Dr. Adi’s clinical professors at George Washington University. Her dream of practicing with Dr. Alper felt too far-fetched to ever become a reality, but she and her mother never forgot this exchange.

For the next decade, Dr. Adi worked at a health maintenance organization (HMO) and in academia. One day, she received a call from the senior partner at the very same practice she once had said she wanted to join. The group was looking for an ophthalmologist with at least 10 years of experience specializing in the cornea. When Dr. Adi’s mother heard the news, she was ecstatic. Her daughter’s greatest hope was becoming a reality.

“Dr. Alper established Washington Eye Physicians and Surgeons in 1954. Fifty years later, in 1998, this practice had never hired a woman or a foreign graduate!” Dr. Adi exclaimed. “I told them, ‘If I join, I want to be a partner, not just an employee of this institution.’”

Having her colleagues recognize her expertise and commitment to patients was one thing, but Dr. Adi found that because she was in a traditionally male-dominated practice, the patients were a little surprised.

“Patients would ask, ‘Who will do the surgery? You?’ But they quickly understood that I was there to provide the highest quality of care, and now, because of the trust I have built with them and the progression of the medical field, I get referrals all the time,” she said.

“This October, I’ll celebrate 21 years of practicing ophthalmology at the medical group. We truly are a family and a part of the community.”

Her lesson, Dr. Adi whimsically said: “Hard work and determination truly pay off.”

Today, Dr. Adi can see how each segment of her career path played an integral role in developing her skillset, especially the years she worked in the HMO. “I encountered a great deal of complicated pathology in the HMO setting which forced me to depend on myself more. Those years were more formative, experience-wise, than I could have ever imagined. I am very satisfied with the course I took, but it also put me in a different category, and with my subspecialty experience, I became the expert on complex cases.”

Giving Back to the Community

When Dr. Adi is not seeing patients or performing surgery, she enjoys teaching at George Washington University/Medstar and mentoring young female physicians. It does not seem so long ago that she was the very first female cornea fellow at the University of Florida, so she is passionate about empowering women in her field.

“As an educator and someone who is involved in resident training, I try to give my female residents insight about their future careers, and I ask them what they want out of their practice.”

Dr. Adi and the physicians in her practice volunteer each month. They partner with residents to run glaucoma or cornea clinics and provide free or discounted procedures to community members.

According to Dr. Adi, mission work doesn’t have to require long flights. “All charity begins at home,” She said. In addition to caring for patients, Dr. Adi serves on the AMSURG Advisory Board, and she recently began her second term. “With ambulatory surgery centers across the U.S. and thousands of physician partners with different backgrounds and skills, AMSURG recognizes the importance of those different perspectives and experiences,” she said.

“The board is a reflection of the many patient populations we serve, and as a team, we are able to share and implement best practices so that we can continue to advance the delivery of care and improve the patient experience.”

“Their invitation for me to join the board was recognition that they wanted diversity and women,” she stated proudly. She hopes to be a good role model for young female physicians, especially her daughter, who is currently in medical school. Supportive mothers raise successful daughters.

“What really drives me, is the desire to help and be good,” Dr. Adi said. “Every day, I have the opportunity to make an impact on patients’ lives and in the careers of physicians newer to the field – and nothing is more rewarding.”

Filed Under: Company Announcement

Geetanjali Akerkar, M.D.: Female Physician Leader Providing Quality, Compassionate GI Care

September 16, 2019 by darkspire

Dr. Nathalie RiouxGeetanjali Akerkar, M.D., AGAF, describes herself as a compassionate healer, lifelong learner and strong advocate for her patients. A gastroenterologist who specializes in liver disease, inflammatory bowel disease and irritable bowel syndrome and a dedicated mother of three, Dr. Akerkar is the chief financial officer of Digestive Health Specialists and president of Lowell Anesthesia. She is also a founding member of Northeast Endoscopy and sits on the board of directors. Dr. Akerkar has an appointment at Harvard Medical School and serves on the board of the Massachusetts Gastroenterology Association. “Medicine allows me to utilize several strengths at once,” she said. “It requires quick analysis and interpersonal skills.” She is particularly passionate about gastroenterology (GI) because she treats patients of all ages and a diverse range of conditions including infections, autoimmune diseases and cancer. “I have to think of the whole body because symptoms could represent disease in other organ systems outside the GI tract.” In other words, gastroenterology keeps her on her toes. Excellence in GI Care Dr. Akerkar’s patients say she is a gifted communicator, a quality she honed many years ago while on the competitive debate team at Cornell University. “Patients tell me I explain things well and that I’m compassionate and direct,” she shared. These qualities are essential in a physician, especially when delivering difficult news like a cancer diagnosis. “My compassion gives patients hope, and the directness gives a sense of urgency to move forward with treatment.” Providing excellent care is one of many reasons Castle and Connolly named Dr. Akerkar a Boston Top Doctor for the third year in a row. This honor motivates her to offer cutting-edge technology to her patients. “Medicine and gastroenterology are moving targets,” Dr. Akerkar said. Ongoing training allows me to provide my patients with a wide variety of therapy options as well as the most current treatments.” Most recently, Dr. Akerkar trained to learn a procedure called Barrx, a new radiofrequency ablation treatment for Barrett’s esophagus. A strong advocate for her patients in the Greater Boston area, Dr. Akerkar explained, “My mission is to provide the best local care to my patients and the best access to tertiary centers. Because I’ve lived in Boston for 20 years, I have the connections to get patients with rare conditions to the right facility for complicated surgeries.” Being a Female Physician Leader Several women played a key role in mentoring and encouraging Dr. Akerkar on her path to becoming a female physician leader. Teresa Wright, M.D., head of liver disease at the University of California San Francisco and president of the American Association for the Study of Liver Diseases, mentored her as a GI fellow and invited her to co-write and publish. Doree Barton, M.D., founder of Digestive Health Specialists, provided an example of strong female leadership and dedication to quality patient care. Dr. Akerkar is currently the only female in her practice group, and she attributes the mutual respect among the physicians regardless of gender to Dr. Barton’s pioneering efforts on behalf of female physicians. Dr. Akerkar said she feels privileged to dedicate her time to support the professional growth of other female physician leaders. The American Gastroenterological Association hosted a Women’s Leadership Initiative, and Dr. Akerkar participated in its inaugural year by working collaboratively to improve gender equality and to foster sponsorship and mentorship among GI physicians. She recently accepted an invitation to serve on the President’s Council of Cornell Women where she will promote advancement of female faculty and students. Women are still underrepresented in gastroenterology and other procedural and surgical specialties, but Dr. Akerkar sees this as an advantage. “Many women shy away from procedural or surgical specialties because of the call schedule. While the training process is more rigorous, these fields seek women and therefore, present unique opportunities. Before she joined Digestive Health Specialists, Dr. Akerkar took time off to be at home with her twins until they were a year old. Because she was well-trained, she was confident in her ability to return to a full-time position. Her practice prioritizes family, and she has tried not to miss sports games and concerts. “I tell my female mentees, ‘If you have a passion for a specialty, go for it. When you are one of few, you actually have more control over your schedule.’” Young female physicians must be heeding her advice because women will comprise about half of the next generation of GI fellows. Dr. Akerkar is amused by the tangible evidence of this change – as she sees the line for the women’s restroom growing longer every year at annual GI meetings.

Filed Under: Company Announcement

Dr. Nathalie Rioux: Gender Equality and Innovative Glaucoma Care

September 12, 2019 by darkspire

Dr. Nathalie RiouxNathalie C. Rioux, M.D., FRCS, is passionate about improving diversity in medicine.

“Women in Medicine Month means a great deal to me,” said Dr. Rioux, a fellowship-trained glaucoma specialist with Pioneer Valley Ophthalmic Consultants in Greenfield, Amherst and Holyoke, Massachusetts. “Females practice medicine a little differently because we have a unique touch.”

Born, raised and trained in Montreal, Canada, Dr. Rioux was not in the minority as a woman in medicine. “In 1991, my graduating class at the University of Montreal School of Medicine was 60 percent female and 40 percent male,” she proudly stated. “In my surgical subspecialty at the University of Montreal Affiliated Hospitals, we had equal numbers of men and women.”

When Dr. Rioux began her career in the United States, she experienced a culture shock. She was the only female in surgery, and her colleagues mistakenly thought she was a sales rep. “I think we still have a lot of work to do in the United States because we need more female doctors. I think males and females work well together because we complete each other,” she said.

Dr. Rioux runs a thriving practice with her partner, John P. Frangie, M.D., who is a corneal specialist. Their practice is the only one in Western Massachusetts with both a fellowship-trained glaucoma specialist and a fellowship-trained cornea specialist. Dr. Rioux is also married to an ophthalmologist, John A. Thayer, M.D., who is in private practice locally.

There are many necessary steps to improve diversity and inclusion in medicine. Dr. Rioux would like to see equal numbers of men and women accepted into medical schools, but this requires flourishing science, technology, engineering and mathematics (STEM) programs on the high school level. She advocates for STEM programs at Stoneleigh-Burnham School, an academically rigorous International Baccalaureate school in Greenfield. The school is comprised of students from 13 states and 11 countries and is committed to racial and socioeconomic diversity. As a member of their board of trustees, Dr. Rioux speaks at conferences to encourage young female high school students to pursue sciences. She tells the students, “Women are excellent surgeons. Talent is gender-neutral.”

She also mentors young female ophthalmology students, and she welcomes them to shadow her in the office and in surgery. Through mentoring, she provides practical clinical training as well as candid interpersonal advice about the pervasiveness of sexual harassment. She advises young female physicians, “Stand your ground and make it clear from the very beginning that you don’t accept harassment.” She gives the same advice to her daughter, Julia, a 19-year-old pre-law student at the University of Toronto.

As a glaucoma specialist and member of the board of directors at Pioneer Valley Ophthalmic Consultants, Dr. Rioux is committed to bringing innovations to the surgery center, “I was the one who initiated the purchase of the Selective Laser Trabeculoplasty (SLT) laser,” she remembered, “and because all the ophthalmologists used it, we paid for the laser within the year.” She has always tried to stay current with new surgical approaches like minimally invasive glaucoma surgery (MIGS) and new glaucoma devices that improve the quality of life in her patients.

It is essential for her as a female physician in leadership to stay up-to-speed clinically, but Dr. Rioux says nothing is more important to her than her relationship with people. “I am very close to the people I work with at the surgery center. I like to represent the employees, and I am a good voice for them.”

Empathy and kindness are two traits she learned from her grandfather, an OB-GYN in Quebec City who was her mentor. “The difference between a good doctor and a great doctor is the relationship you have with your patients. It’s not just what you know. It’s what you say and how you say it.”

Filed Under: Company Announcement

Women in Medicine Month: Championing Women Physicians’ Contributions Across the U.S.

September 4, 2019 by darkspire

September is Women in Medicine Month, the American Medical Association’s annual celebration of the accomplishments and contributions of women physicians. In recognition, we are sharing the inspiring stories of some of the many talented and dedicated women physicians who make up Envision Healthcare and who are making a difference in patients’ lives and communities one moment at a time.

Diversity and inclusion is of the utmost importance at Envision. We value the many different backgrounds, experiences and skills of the more than 25,000 clinicians and advanced practice providers who, together, care for patients across the U.S. through more than 30 million patient encounters each year. Whether in a rural or urban setting, a hospital, ambulatory surgery center, a patient’s home or a support office, we are committed to providing the highest quality of care, and representing the diverse populations we serve is integral.

Studies show that when patients can’t find clinicians that resemble them, it may delay or prevent them from seeking care. By supporting and including providers from all genders, cultures and backgrounds, we can help overcome some of the barriers patients face when seeking care. In addition, when we share our collective experiences, knowledge and best practices, we are able to more effectively provide patients with compassionate, quality care that improves their experience and outcome.

Championing Women

Women have been a cornerstone of Envision throughout its decades-long history. We recognize and appreciate the different perspectives, contributions and leadership of women. From the bedside to Capitol Hill, women are part of the many teams who are working to improve healthcare for patients and clinicians.

As a leader in the delivery of care, Envision strives to provide employees with the support and resources they need to perform their best and achieve their professional goals. Through our many programs and initiatives, we are providing additional opportunities for women physicians and advanced practice providers to grow their professional networks, share best practices, foster cross-specialty collaboration, enhance their leadership skills and champion one another. These include Envision Lean In Circles, Empowering Women Clinicians of Envision Mini-Conferences and the Women Champion Program, which includes champion leaders of all genders.

We thank women clinicians for all that they do to care for patients, improve the healthcare system and advance the delivery of care.  

Please join us this month as we celebrate their many accomplishments and contributions.

Filed Under: Company Announcement, Leadership

Dr. Ken Beckman of the Columbus Eye Surgery Center Helps Teen with a Rare Eye Disease

April 9, 2019 by darkspire

Recently featured on TODAY, Dr. Ken Beckman of the Columbus Eye Surgery Center treated a teen with a rare eye condition after years of misdiagnosis. Charlie Diehl was diagnosed with Keratoconus, a degenerative eye disease that causes the cornea to thin and form a cone shape. The disease only occurs in about one out of every 2,000 people.

As the disease is hard to detect, Charlie had been misdiagnosed since the age of five. After ongoing issues with his vision at school, Charlie’s family sought the help of Beckman. Beckman identified the diseases and recommended Charlie, age 16 at this point, undergo a corneal cross-linking procedure. Cross-linking uses ultraviolet light and drops to build up the cornea.

Charlie’s vision has improved, and he is no longer wearing contact lens or glasses. He is now a freshman at Ohio State University.

Learn more about Charlie’s story and treatment with Beckham on today.com.

Filed Under: Ophthalmology, Superior Clinical Experiences

Americans Are Waiting Too Long To Start Colorectal Cancer Screening

March 5, 2019 by darkspire

NASHVILLE, Tenn. – Last year, the American Cancer Society updated its colorectal cancer screening guidelines to recommend screening begin at 45 for people who are at average risk. Yet according to new data from AMSURG, a leader in the detection, prevention and treatment of colorectal cancer, most people wait until the age of 58 for an initial screening – 13 years after the recommended guidelines.

In recognition of National Colorectal Cancer Awareness Month, AMSURG today released proprietary data from approximately 1 million patient encounters during the past five years showing that more work is needed to encourage Americans to get screened at the recommended age. This year, more than 140,000 people in the U.S. are expected to be diagnosed with colorectal cancer. While research shows that younger adults are increasingly diagnosed, they do not start regular screenings until their late 50s when cancer is often more advanced.

“Colorectal cancer is the third most commonly diagnosed cancer and the second deadliest form in the U.S.,” said John Popp, M.D., Medical Director for AMSURG. “Having a screening during those 13 years can be life-changing. Screening is the most effective way to detect, prevent and treat colorectal cancer. These cancers typically develop during a 10- to 15-year period, and with early and regular screenings, growths can be removed before they become cancerous.”

If cancer is diagnosed early, it is easier to treat, and patients often have a shorter recovery time as well as an increased chance of survival. Colorectal cancer affects people of all genders, races and ethnicities and it often has no warning signs or symptoms until it becomes advanced. Risk factors can include a family history of colorectal cancer, inflammatory bowel disease, Crohn’s disease, diabetes and certain lifestyle habits.

“A screening colonoscopy is considered the gold standard,” said Colleen Schmitt, M.D., MHS, FASGE, FACG, Past President of the American Society for Gastrointestinal Endoscopy, Trustee and Vice Chair of the ASGE Foundation and a gastroenterologist at Chattanooga Endoscopy Center in Tennessee. “It is the most comprehensive because we can both detect and remove precancerous polyps during the procedure. In addition to being safe, colonoscopies enable us to evaluate the overall health of the colon and help patients treat any underlying conditions.”

People can decrease their chances of developing colorectal cancer by maintaining a healthy weight, eating a balanced diet, exercising regularly and having routine screenings.

Depending on a person’s age and health insurance policy, a screening colonoscopy may be provided free of cost.

AMSURG, an Envision Healthcare solution, provides nearly 1 million colonoscopies a year and is committed to helping patients develop appropriate care plans to prevent and treat colorectal cancer. To learn more about colorectal cancer and find a gastroenterologist, visit www.stopcoloncancernow.com.

Filed Under: Gastroenterology

Orthopaedic Surgery Center of Ocala Performs 100th Total Joint Replacement Procedure

February 14, 2019 by darkspire

On Jan. 10, the Orthopaedic Surgery Center of Ocala completed a left total hip replacement. It was the center’s 100th total joint replacement (TJR) since it started providing them in 2017.

Joseph Locker, M.D., one of the center’s two physicians who perform TJRs, led the milestone procedure. The patient did not require pain medication and was able to leave the surgery center on crutches that day after spending two hours in recovery. In his post-operation follow-up, the patient rated the overall experience and the facility as a 10 out of 10.

Shorter Total Joint Replacement Recovery Time Compared to Hospitals

100.2The physicians and staff at Orthopaedic Surgery Center of Ocala are committed to providing safe, high-quality, evidence-based care. As part of the center’s patient-centered approach, the team does not administer a spinal nerve block prior to surgery. Instead, they apply local anesthesia to the joint, which results in shorter recovery time and can have patients out the door within two hours after surgery.

Patients’ discharge is contingent upon ambulating to a reclining chair after the anesthesia wears off and demonstrating they can walk to their car. Following the surgery, patients are provided at-home physical therapy until the first post-operative appointment one week later. They are then transitioned to outpatient physical therapy.

These unique offerings have established Dr. Locker and his colleague, Zakariah Mahmood, M.D., as pre-eminent total joint orthopedic surgeons in the region. The center also relies on the expertise of surgeon Mark Rogers, M.D.

Surgery Center Patient Experience Surpasses Competitors

The staff at the center prides itself on going above and beyond the typical standard of care. The stellar patient experience is one of the many reasons the Orthopaedic Surgery Center of Ocala had a 97 percent patient satisfaction rate from April 2017-April 2018, as determined by Press Ganey’s annual patient survey. Little touches such as post-operative food and beverages and a tumbler emblazoned with Orthopaedic Surgery Center of Ocala Total Joint Program set the facility apart.

The Orthopaedic Surgery Center of Ocala opened its doors July 29, 2016. The 10,000-foot facility is certified by Medicare and the Accreditation Association for Ambulatory Health Care and has three operating rooms. It also offers completely private post-operative rooms to ensure patient comfort. While the most common TJR is a hip procedure, the team frequently performs total knee and total shoulder replacements. As more patients seek care in the outpatient setting, the team expects its TJR program to continue growing.

Filed Under: Orthopaedics, Superior Clinical Experiences

Short Hills Surgery Center Rallies Together During Winter Storms

January 14, 2019 by darkspire

Winter storms have impacted the Northeastern region of the country, including the patients and staff at the Short Hills Surgery Center (SHSC) in Millburn, New Jersey. In the midst of a storm this winter, the SHSC staff went above and beyond for its patients and each other.

Due to road conditions, some patients were not picked up until after 10 p.m. The staff sprang into action to make the best of a bad situation, playing board games (courtesy of the PACU manager) and entertaining the patients while they waited.

A half dozen of the staff stayed overnight at the facility due to the treacherous road conditions. As the contracted housekeeping staff could not make it to the center, the team worked together to clean the clinical areas as well as take out the trash and dirty linen. After an uncomfortable night’s sleep, the staff was up early to prepare for the first patients of the day.

To assist the overnighters, a member of the staff brought in hot breakfast sandwiches with bagels, donuts, orange juice and, most importantly, toothbrushes and toothpaste. The center was open and ready for business the next day with all of the staff members in place. Although this was a difficult situation for all, there was good interdepartmental comradery and teamwork to help each other and the center through the storm.

“I couldn’t be more proud of this group of caring and devoted individuals,” said Claudette Fox, SHSC Center Leader.

Filed Under: Company Announcement, Orthopaedics

AMSURG Center Leader Celebrates 30 Years of Dedicated Service

November 30, 2018 by darkspire

Cindy SeaseIt is not common these days to meet an individual who has worked with the same company for 30 years. Cindy Sease, registered nurse, is not your common center leader. She has worked at the Columbia Gastrointestinal Endoscopy Center since the doors first opened in November 1988. “Working for the same center has allowed me the opportunity to master my job. That doesn’t mean I don’t make mistakes. It means that I have had the time to learn, experience and continue to grow in my field, which makes me enjoy and appreciate the work I do.”

Cindy has been a mainstay at the Columbia GI Center, working with a variety of physicians and staff throughout the years. This includes AMSURG’s Medical Director John Popp, Jr. M.D. “When I attended center leader orientation, I was amazed at the number of roles, sometimes duties outside the scope of their work; they play to keep our centers operating efficiently. Our center has been incredibly fortunate to have Cindy at the helm since the day we opened. Cindy has demonstrated a level of professionalism and commitment throughout her years at Columbia and Lake Murray and has been an integral part of the success of the centers,” said Popp. “I congratulate and applaud Cindy on 30 years of dedicated service. Thank you for all you have done and continue to do.”

Cindy began her nursing career in 1981 at a large teaching hospital in Columbia South Carolina, Richland Memorial Hospital. “I began working on a Medical-Surgical floor which was also the cancer treatment and dialysis floor,” explained Cindy. “The patients were very sick. But, the nursing staff was very caring and took me in as a new nurse. After some training, I was on my own. I loved the job.”

Two years later, Cindy transferred to the GI lab. “Back in 1983 screening colonoscopies were not being performed routinely, so we found a lot of cancers; colon cancer and gastric cancers. It felt good to know I was a part of a team that was helping those with cancer,” Cindy said. “With my oncology background, I felt I was able to offer some hope and comfort to those receiving such a diagnosis. Cancer treatment was making great advancements during this time.”

In 1988, Columbia Gastrointestinal Endoscopy Center opened and was one of the first ambulatory surgical centers in South Carolina.  “I was proud to assist in the very first procedure. I remember everyone being somewhat nervous, but we broke the ice and here we are 30 years later,” Cindy exclaimed.

When asked about the most memorable changes she has seen over her 30-year career, Cindy replied, “The biggest improvements over the years have been in reprocessing and infection control. When I began in GI, we reprocessed using betadine solution and alcohol. The scopes were fiber optic and the doctor looked through an eye piece. Some of the scopes had a joy stick knob, not the customary turn dial like today. Stretchers were hand-cranked, not hydraulic, and wheelchairs were wooden, but rolled like a dream! I was in my 20s and living a dream.”

Just as the center grew and changed, so did Cindy’s personal life. “There have been many changes over the 30 years.  During this time, I married my husband of 35 years, Robby, and we had two boys, Bobby and David,” Cindy said. “We also had many changes in the center. There were three small remodels at Columbia Main as we grew.  In 2003, we completed a remodel of the Columbia Center and we opened our second facility, Lake Murray Endoscopy Center. I’ve seen many doctors come and go and staff members too.”

Cindy credits the dedicated staff at Columbia GI as one of the main reasons she has and many others have stayed at the center. “I have several long term employees… Sandra Russell our clinical manager at Lake Murray Endoscopy Center has been with us for 24 years. Marianne Hill, past RN manager at Columbia, has been with us for 20 years. Margaret Danko, RN, has 16 years at Columbia. Debbie Braxton, Cynthia Green and Cheri Foster have been with us for 15+ years,” explained Cindy. “We have always tried to be upbeat and have a good time at work; I think this says a lot about our Center, our team, and its culture.”

Managing two centers, Cindy’s responsibilities have increased over the years. “From assisting with procedures, which I still do when needed, to training, payroll, anesthesia coordination and accounts payable, risk management, human resources and much, much more, can be quite a feat. But the one that has evolved the most, is QAPI [Quality Assurance and Performance Improvement],” Cindy said.

Cindy may not be planning for another 30 years but she expects to remain a part of the center for a few more years before retirement. In the meantime, she is continuing to enjoy her work as well as her hobbies outside of the center—knitting, crocheting and gardening. She loves spending quality time with her family and friends at the lake or beach, and especially the time with her three grandsons, Cooper, Tanner and Waylon.

Congratulations and thank you for 30 years of service, Cindy.

Filed Under: Company Announcement

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